Responsible Gaming
Our Commitment to Safe Gaming
At Spinbit Casino, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age to access and play on Spinbit Casino. New Zealand law requires all online gambling operators to verify the age of their players. By registering an account, you confirm that you are 18 years or older and meet all legal requirements to gamble in New Zealand.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling from family, friends, or partners
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape from stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Neglecting work, school, hobbies, or relationships due to gambling
- Experiencing relationship conflicts related to your gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to cut down or stop gambling
Self-Help Tools
Spinbit Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you how long you've been gaming and how much you've spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, please visit your account settings or contact our customer support team.
Support and Help Resources
If you or someone you know is struggling with problem gambling, help is available. Below are trusted organisations in New Zealand and internationally that provide free, confidential support:
New Zealand
- Gambling Helpline NZ – Free, confidential phone support and online counselling
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation – Support services and resources for problem gamblers and their families
Website: www.problemgambling.org.nz
International Support Services
- GamCare (United Kingdom) – Free counselling and support
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and support resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you're experiencing problems with gambling, please reach out for help. There's no shame in seeking support—many people have successfully overcome gambling problems with the right assistance. Contact the Gambling Helpline NZ or one of the organisations listed above to speak with a trained counsellor who can provide confidential guidance and treatment options.
Remember: Gambling should be fun and entertaining. If it's causing you harm, it's time to get help.